2020 Service Manager Workshop: Creating and Utilizing Standard Repair Times

Date: June 2-3, 2020
Location: Stoops Freightliner Training Academy, 6430 S. Belmont Ave., Indianapolis, IN 46217
Instructor: Led by Allen Phibbs, KEA Advisors
 

 Key Workshop Topics Include:

  • Identifying the Most Recurring/Repetitive Repairs
  • Assessing Current SRT/DMS Utilization
  • Survey Sample of Completed Recurring Repair Times
  • Recommended Times for Recurring Repairs
  • Identifying Discrepancies
  • Demonstrating Value to the Customer
  • Successfully Executing Changing/Measuring Performance
  • Impact on Technician Performance and Financial Results
  • Bonus Session on Electrical Requirements!

Registration Fee:

  • First Member Registrant — $449
  • Each Additional Registrant from the Same Company — $425
  • Non-Member Registrant — $898


Attendees are responsible for their own hotel reservations

Hotel Reservations:

Closest Hotel (4.6 miles):

Holiday Inn Express Indianapolis South
5151 South East St.
Indianapolis, IN  46227

$109 per night single/double plus tax

Phone: (317) 783-5151

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Hampton Inn South Indianapolis (6.1 miles)
7045 MacFarland Blvd.
Indianapolis, IN  47237

$119 per night single/double plus tax

Phone: (317) 889-0722

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Holiday Inn Express Indianapolis Southeast (8 miles)
5302 Victory Dr.
Indianapolis, IN  46203

$99 per night single/double plus tax

Phone: (317) 791-9100

$99 per night single/double plus tax

Map

Registrant Information #1

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