2020 Service Manager Workshop: Creating and Utilizing Standard Repair Times

Date: June 2-3, 2020

Location: Stoops Freightliner Training Academy, 6430 S. Belmont Ave., Indianapolis, IN 46217

Instructor: Led by Allen Phibbs, KEA Advisors

Key Workshop Topics Include:

Identifying the Most Recurring/Repetitive Repairs
Assessing Current SRT/DMS Utilization
Survey Sample of Completed Recurring Repair Times
Recommended Times for Recurring Repairs
Identifying Discrepancies
Demonstrating Value to the Customer
Successfully Executing Changing/Measuring Performance
Impact on Technician Performance and Financial Results
Bonus Session on Electrical Requirements!

Registration Fee:

First Member Registrant — $449
Each Additional Registrant from the Same Company — $425
Non-Member Registrant — $898

Attendees are responsible for their own hotel reservations

Hotel Reservations:

Closest Hotel (4.6 miles):

Holiday Inn Express Indianapolis South
5151 South East St.
Indianapolis, IN 46227

$109 per night single/double plus tax

Phone: (317) 783-5151

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Hampton Inn South Indianapolis (6.1 miles)
7045 MacFarland Blvd.
Indianapolis, IN 47237

$119 per night single/double plus tax

Phone: (317) 889-0722

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Holiday Inn Express Indianapolis Southeast (8 miles)
5302 Victory Dr.
Indianapolis, IN 46203

$99 per night single/double plus tax

Phone: (317) 791-9100

$99 per night single/double plus tax

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Registrant Information #1

Registration Fee (Per person) *

First Member Registrant ($449)

Non-Member Registrant ($898)

First Name *

Last Name *

Company Name *

Job Title *

Street Address *

Address Line 2

City *

State/Country *

Zip Code *

Phone Number *

Email Address *

Registrant Information #2

Registration Fee (Per person)

Each Additional Registrant from the Same Company ($425)

Non-Member Registrant ($898)

First Name

Last Name

Company Name

Job Title

Street Address

Address Line 2

City

State/Country

Zip Code

Phone Number

Email Address

Registrant Information #3

Registration Fee (Per person)

Each Additional Registrant from the Same Company ($425)

Non-Member Registrant ($898)

First Name

Last Name

Company Name

Job Title

Street Address

Address Line 2

City

State/Country

Zip Code

Phone Number

Email Address

Registrant Information #4

Registration Fee (Per person)

Each Additional Registrant from the Same Company ($425)

Non-Member Registrant ($898)

First Name

Last Name

Company Name

Job Title

Street Address

Address Line 2

City

State/Country

Zip Code

Phone Number

Email Address